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I run a large hospice in Newcastle and have overall responsibility for both service delivery and income generation, which includes our shops and fundraising team.
In Newcastle, our model of social prescribing involves a ‘link worker’ – someone who supports an individual by first understanding their specific issues and challenges and then connecting them with local sources of support that can help.
Covid-related deaths within the care home sector, not only had a devastating impact on families and loved ones, but also affected the physical and mental health of staff.
As well as the harm to patients, these arrangements were frustrating for health and social care organisations in Newcastle who were working hard to protect, care and treat local people.
Newcastle benefits from really high-quality services for children and families, committed and expert staff teams across the public and voluntary sector, strong working relationships across organisations, as well as good resources and community infrastructure.