Steph Edusei, St Oswald’s Hospice
What is your current role?
I run a large hospice in Newcastle and have overall responsibility for both service delivery and income generation, which includes our shops and fundraising team. As Chief Executive, I’m responsible for providing strategic direction for the organisation as a whole.
What are the key things you learned?
Having worked in the NHS and then latterly in the voluntary sector, it was great to see the two coming together in this programme. The importance of statutory services recognising the value of the voluntary and community sector really came across strongly and I gained a much greater understanding of the organisational barriers that exist, which we need to collectively overcome. I also gained a lot from the session on staff management which looked at how we can move away from more conventional processes to better engage, inspire and motivate our teams.
What did you gain from doing the course with people from other organisations?
The programme really helped to strengthen my networks and relationships across the health and care sector in the City. In many cases it was brilliant to put faces to names and to get to know and understand different perspectives. We were able to hear about colleagues’ diverse experiences which helps to broaden our own knowledge and understanding, and undoubtedly improves our ability to work collaboratively going forward.